nmbl, LLC — Terms of Use

Last updated: July 31, 2026

1. Acceptance of these Terms

These Terms of Use (together with nmbl’s “Privacy Policy”, available at https://lens.getnmbl.com/privacy (the “Privacy Policy and together with these Terms of Use, the “Terms”) govern your access to and use of Lens (the “Service”), a conversational AI tool owned and developed by nmbl, LLC (“nmbl”, “we”, “us” or “our”), a Florida limited liability company.

By accessing or using the Service, you (sometimes referred to herein as “Customer” or “Customer”) confirm that you have read, understood, and agree to these Terms as well as all applicable laws and regulations.

If you access the Service from outside the United States, you are responsible for compliance with applicable local laws. Continued use of the Service signifies your acceptance of these Terms.

You represent that you are at least 18 years old and legally competent to agree to these Terms. If you are entering into these Terms on behalf of a company or other entity, you hereby represent and warrant that you have the authority to bind that company or entity to these Terms, and by agreeing to these Terms, that company or entity is bound by these Terms.

2. Description of the Service

The Service allows users to upload media performance and advertising spend data, typically via spreadsheet, and to query and analyze that data using a conversational interface powered by the AI Model (defined below). We may modify, add, or discontinue features of the Service at any time.

The Service, as provided here, is a free, add‑on feature set made available on an experimental, “as‑is” basis, without service‑level commitments, uptime guarantees, or dedicated support.

3. AI-Generated Content

Parts of the Service incorporates Google’s Gemini AI model (the “AI Model”), a large language model developed and trained on a mixture of publicly available data, licensed datasets, and human feedback, to help you find and understand information. AI-generated responses are produced automatically and may be incomplete, out of date, or incorrect. They are explanatory only and are not authoritative statements of any kind. Use of the AI Model is additionally governed by Google’s terms and policies, as may be updated by Google from time to time.

The Services provide analytical outputs and insights for informational purposes only and do not constitute professional advice or a guarantee of the accuracy, completeness, or suitability of any information. Customer is solely responsible for independently reviewing and verifying all outputs and for making any business, financial, legal, or other decisions based on such outputs in consultation with appropriate qualified professionals, where applicable.

Prompt/Output Handling: Inputs you submit (including prompts and uploaded files) and outputs generated by the Service are handled as described in Section 7 (Data and IP).
Third‑Party AI: The Service may transmit your prompts and related context to the AI Model provider for inference. nmbl does not permit third‑party model providers to use your prompts or outputs to train their models, except to the extent necessary to provide the Service or as required by applicable law.

4. Accounts and Registration

To use most features of the Service, you must create an account. During registration, you may need to provide personal information such as your name or your company and email address. You agree that all information you provide is accurate, complete, and not misleading, and that you will keep it updated. You are responsible for maintaining the confidentiality of your password and account credentials, and for all activity that occurs under your account. If you suspect that your account has been compromised, please notify us immediately at info@getnmbl.com.

5. Feedback

If you send or transmit any communications or materials to us by mail, email, telephone, or otherwise, suggesting or recommending changes to the Services, including without limitation, new features or functionality relating thereto, or any comments, questions, suggestions, or the like (“Feedback”), we are free to use that Feedback. All Feedback is and will be treated as non‑confidential.

You hereby assign to us all right, title, and interest in, and we are free to use, without any attribution or compensation to you or any third party, any ideas, know‑how, concepts, techniques, or other intellectual property rights contained in the Feedback, for any purpose whatsoever, although we have no obligation to acknowledge receipt of or use any Feedback.

6. Information You Submit; AI Queries

We log queries and operational metadata (for example, the question text, timestamp, session identifier, selected role/persona, campaigns or datasets referenced, and performance data) to operate, secure, and improve the Service.

How we collect, use, store, and retain information — including cookies, IP address, and analytics — is described in our Privacy Policy (available at https://lens.getnmbl.com/privacy)

7. Intellectual Property, Aggregated Statistics and Restricted Uses

Ownership & Licensing

Customer acknowledges that, as between Customer and nmbl, nmbl owns all right, title, and interest, including all intellectual property rights, in and to “nmbl”, “Lens”, the Services, and Aggregated Statistics (defined below), including all modifications, enhancements, refinements, adaptations, customizations, improvements, and derivative works thereof, and, for third‑party products, including, but not limited to the AI Model, the applicable third‑party providers own all right, title, and interest, including all intellectual property rights, in and to such product.

Customer represents and warrants that such Customer has all necessary rights, licenses, consents, permissions, and authority to provide and use any Customer Data, prompts, inputs, outputs, training data, files, content or other materials in connection with the Services.

nmbl acknowledges that, as between nmbl and Customer, Customer owns all right, title, and interest, including all intellectual property rights, in and to the information, data, and other content, in any form or medium, that is submitted, entered, posted, or otherwise transmitted by or on behalf of Customer through the Services, and any outputs based thereon or derived therefrom “Customer Data”, subject to the license granted herein.

Customer hereby grants to nmbl a non‑exclusive, royalty‑free, transferable, sublicensable, worldwide license to access, use, process, reproduce, transmit, store, and otherwise handle Customer Data solely as necessary to provide, maintain, secure, support, and troubleshoot the Services, comply with applicable law, enforce this Agreement, and prevent fraud, abuse, or security incidents.

Data Deletion/Retention: nmbl will retain Customer Data for so long as necessary to provide the Service and for a reasonable period thereafter to comply with law, enforce these Terms, and maintain security; nmbl will not delete Customer Data at will without reasonable notice, except where necessary for security, legal compliance, or to address abuse.

Aggregated Statistics

Notwithstanding anything to the contrary in this Agreement, nmbl may monitor Customer’s use of the Services and collect and compile data and information related to Customer’s use of the Services to be used by nmbl in an aggregated and anonymized manner, including to compile statistical and performance information related to the provision and operation of the Services, as well as to develop and generate benchmarks, trends, insights, recommendations, best practices, analytics, and generalized learnings (collectively, "Aggregated Statistics").

As between nmbl and Customer, all right, title, and interest in Aggregated Statistics, and all intellectual property rights therein, belong to and are retained solely by nmbl. Aggregated Statistics will:

(a) be de‑identified and aggregated,
(b) not include Customer Data or personal data in identifiable form,
(c) not be used to re‑identify any person or Customer, and
(d) not be publicly disclosed in a manner that could reasonably identify Customer without Customer’s prior written consent; internal use and disclosure to subprocessors and service providers for the purposes in this Section are permitted.

8. Restricted Uses

You may not, and you agree not to: (i) copy, modify, or create derivative works of the Services, in whole or in part; (ii) rent, lease, lend, sell, license, sublicense, assign, distribute, publish, transfer, or otherwise make available the Services, outputs, or your account; (iii) reverse engineer, disassemble, decompile, decode, duplicate, engage in model extraction or dataset reconstruction, or attempt to derive or gain access to any source code, algorithm, model, model weights or parameters, datasets, prompts, or other underlying AI technology; (iv) access or use the Services to develop, train, or improve a competing or similar product or service; (v) use web scraping, harvesting, data mining, robots, spiders, automation, or any other method (manual or automated) to extract, download, or index data or content from the Services; (vi) bypass, circumvent, or interfere with rate limits, access controls, or security; (vii) engage in high‑volume or abusive traffic, including denial‑of‑service activities, load testing, or use that degrades Lens’ operation; (viii) remove, obscure, or alter any proprietary notices; or (ix) use the Services in violation of law or regulation.

9. Confidentiality

For purposes of this Section, “Confidential Information” means all non‑public information disclosed by one party (the “Disclosing Party”) to the other party (the “Receiving Party”) that is designated as confidential or that reasonably should be understood to be confidential under the circumstances.

The Receiving Party shall use the Disclosing Party’s Confidential Information solely as necessary to exercise its rights and perform its obligations under these Terms and shall not disclose such Confidential Information to any third party except to its employees, contractors, advisors, and service providers who have a need to know such information and are bound by confidentiality obligations at least as protective as those set forth herein.

The foregoing obligations shall not apply to information that: (a) is or becomes publicly available through no breach of these Terms; (b) was lawfully known to the Receiving Party without restriction before disclosure; (c) is lawfully received from a third party without restriction; or (d) is independently developed by the Receiving Party without use of or reference to the Disclosing Party’s Confidential Information. The Receiving Party may disclose Confidential Information to the extent required by applicable law or legal process, provided that, where legally permitted, it gives the Disclosing Party prompt notice and reasonably cooperates, at the Disclosing Party’s expense, in any effort to seek confidential treatment or otherwise limit such disclosure.

10. Third-Party Links and References

The Service may reference or link to third‑party websites, directories, or resources. nmbl does not endorse, verify, or take responsibility for third‑party content or services. References may be provided for convenience and information only, and third‑party content controls in case of any discrepancy with Lens summaries or AI explanations.

11. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND nmbl SPECIFICALLY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE.

nmbl SPECIFICALLY DISCLAIMS ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON‑INFRINGEMENT, AND ALL WARRANTIES ARISING FROM COURSE OF DEALING, USAGE, OR TRADE PRACTICE.

nmbl MAKES NO WARRANTY OF ANY KIND THAT THE SERVICES, OR ANY PRODUCTS OR RESULTS OF THE USE THEREOF, INCLUDING ANY AI OUTPUTS, WILL MEET YOUR OR ANY OTHER PERSON’S OR ENTITY’S REQUIREMENTS, OPERATE WITHOUT INTERRUPTION, ACHIEVE ANY INTENDED RESULT, BE COMPATIBLE OR WORK WITH ANY OF YOUR OR ANY THIRD PARTY’S SOFTWARE, SYSTEM, OR OTHER SERVICES, OR BE SECURE, ACCURATE, COMPLETE, FREE OF HARMFUL CODE, OR ERROR‑FREE, OR THAT ANY ERRORS OR DEFECTS CAN OR WILL BE CORRECTED.

YOU ACKNOWLEDGE THAT, GIVEN THE NATURE OF THE SERVICES AND AI TECHNOLOGY, AI USER OUTPUT (I) MAY BE INACCURATE, MISLEADING, BIASED, OR OFFENSIVE, (II) MAY BE THE SAME AS OR SIMILAR TO OUTPUT THE SERVICES GENERATE FOR OTHER USERS, (III) MAY NOT QUALIFY FOR INTELLECTUAL PROPERTY PROTECTION AND (IV) MAY BE SUBJECT TO THIRD PARTY TERMS, INCLUDING, AS APPLICABLE, OPEN-SOURCE LICENSES.

nmbl provides the Service without service level commitments, support obligations, or uptime guarantees.

12. Limitations of Liability

EXCEPT AS PROHIBITED BY LAW, IN NO EVENT WILL nmbl BE LIABLE UNDER OR IN CONNECTION WITH THIS AGREEMENT UNDER ANY LEGAL OR EQUITABLE THEORY, INCLUDING BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE, FOR ANY: (a) CONSEQUENTIAL, INCIDENTAL, INDIRECT, EXEMPLARY, SPECIAL, ENHANCED, OR PUNITIVE DAMAGES; (b) INCREASED COSTS, DIMINUTION IN VALUE OR LOST BUSINESS, PRODUCTION, REVENUES, OR PROFITS; (c) LOSS OF GOODWILL OR REPUTATION; (d) USE, INABILITY TO USE, LOSS, INTERRUPTION, DELAY OR RECOVERY OF ANY DATA, OR BREACH OF DATA OR SYSTEM SECURITY; OR (e) COST OF REPLACEMENT GOODS OR SERVICES, IN EACH CASE REGARDLESS OF WHETHER nmbl WAS ADVISED OF THE POSSIBILITY OF SUCH LOSSES OR DAMAGES OR SUCH LOSSES OR DAMAGES WERE OTHERWISE FORESEEABLE.

EXCEPT AS PROHIBITED BY LAW, IN NO EVENT WILL nmbl’s AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THIS AGREEMENT UNDER ANY LEGAL OR EQUITABLE THEORY, INCLUDING BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE EXCEED ONE HUNDRED DOLLARS ($100).

Nothing in this Section limits liability to the extent such limitation is prohibited by applicable law.

13. Changes to these Terms

You acknowledge and agree that we have the right, in our sole discretion, to modify this Agreement from time to time, and that modified terms become effective upon posting. You will be notified of modifications through notifications or posts on the Service interface or by email to your account email. You are responsible for reviewing and becoming familiar with any modifications. Your continued use of the Services after the effective date of the modifications will be deemed acceptance of the modified terms.

14. Modifications; Suspensions; Termination

nmbl may, at any time and in its sole discretion, modify, suspend, discontinue, restrict, or terminate all or any portion of Lens, the Services, features, functionality, content, or access, with or without notice and without liability. nmbl has no obligation to continue making Lens or the Services available or to maintain any particular feature, functionality, model, output, or level of service.

Upon termination, your right to access or use the Services ceases immediately, and nmbl may delete or disable access to any related data or outputs without obligation to provide copies.

Any provision of these Terms that by its nature is intended to survive expiration or termination, including provisions relating to payment obligations, intellectual property, confidentiality, ownership, disclaimers, limitations of liability, indemnification, governing law, venue, and any accrued rights or obligations, shall survive such expiration or termination.

For terminations that materially impact access to Customer, nmbl will provide reasonable advance notice where practicable, except in cases of security risk, legal requirement, or abuse. Post‑termination data handling will follow Section 7.

15. Indemnification

You will defend, indemnify, and hold harmless nmbl and its officers, directors, employees, agents, licensors, and suppliers from and against any claims, demands, actions, proceedings, liabilities, losses, damages, judgments, fines, penalties, costs, and expenses (including reasonable attorneys’ and experts’ fees) arising out of or relating to: (a) your access to or use of Lens or the Services (including AI queries and outputs); (b) your breach of these Terms or violation of law; (c) alleged or actual infringement, misappropriation, or violation of rights (including intellectual property, privacy, or publicity) by information, content, or data you submit or use with the Services; (d) your breach of any representation or warranty; (e) automated access, scraping, model extraction, or security circumvention; or (f) disputes between you and any third party. nmbl may, at its option, assume control of the defense, in which case you will reasonably cooperate.

16. Governing Law and Contact

This agreement is governed by and construed in accordance with the internal laws of the State of Florida without giving effect to any choice or conflict of law provision or rule that would require or permit the application of the laws of any jurisdiction other than those of the State of Florida.

Any legal suit, action, or proceeding arising out of or related to this agreement or the rights granted hereunder will be instituted exclusively in the federal courts of the United States or the courts of the State of Florida in each case located in Broward County, and each party irrevocably submits to the exclusive jurisdiction of such courts in any such suit, action, or proceeding.

17. Miscellaneous

Any notices to us must be sent to info@getnmbl.com or our company headquarters address available at getnmbl.com and must be delivered by email, certified or registered mail, return receipt requested and postage prepaid, or by recognized overnight courier service, and are deemed given upon receipt by us. Notwithstanding the foregoing, you hereby consent to receiving electronic communications from us. You agree that any notices, agreements, disclosures, or other communications that we send to you electronically will satisfy any legal communication requirements, including that such communications be in writing.

The invalidity, illegality, or unenforceability of any provision herein does not affect any other provision herein or the validity, legality, or enforceability of such provision in any other jurisdiction. Any failure to act by us with respect to a breach of this Agreement by you or others does not constitute a waiver and will not limit our rights with respect to such breach or any subsequent breaches.

This Agreement is personal to you and may not be assigned or transferred for any reason whatsoever without our prior written consent and any action or conduct in violation of the foregoing will be void and without effect. We expressly reserve the right to assign this Agreement and to delegate any of its obligations hereunder.

These Terms and the Privacy Policy constitute the entire agreement regarding the Service and supersede any prior or contemporaneous understandings on the same subject matter.